We have Two Delivery Options for your Convenience


Free Curbside delivery is our standard delivery method and is offered as a free service to you. Using this method your massage chair will arrive in its factory boxes, unassembled. Once your package gets close to home, the freight company will call you to schedule the delivery. They will deliver your package to your carport or entryway, and you will be responsible for getting it into your home or business. Some of these boxes can weigh in excess of 200 pounds, so if you do choose this option you may want to have someone help you move it and assemble it. This is a good option for someone who is comfortable assembling their massage chair with the help of the owners manual. Free shipping is to the lower 48 states. Contact us for a shipping quote if you need delivery to Alaska or Hawaii.

Things to Consider when choosing this delivery option:

Plus, we use national shipping partners with years of experience who you can depend on for excellent service. When you are interested in assistance with setup and in-home unboxing, you'll want to check out the options for White Glove Delivery below. These shipping partners will be able to help you.


Massage Chairs Shipped to the Continental United States


Please inspect the boxes of your new furniture upon delivery of your order. If you notice any slight damage to the packaging that you think might affect the furniture, please mark it in the receipt or bill of lading with a clear description of the nature of the damage. If the boxes are severely damaged, please refuse the shipment and make a notation on the freight bill that there was significant visible damage. Your signature on the receipt is your acknowledgment that your merchandise is satisfactory and delivered as ordered. In the event that your order arrives damaged or if you have any concerns regarding any aspects of the delivery, please email us immediately at info@massagechairplanet.com or call us at 888.220.4068 for a resolution.

Please note that you do need to inspect the boxes when receiving the merchandise. If the box is damaged and it is not noted on the delivery receipt, we will not be responsible to replace or fix the merchandise. Please keep the original packaging as it is required for us to process the claim.

Delivery Attempts

If the driver comes out to deliver your items and you are not home for your scheduled time, there will be a $75 attempt fee. If we do not collect this fee the product will not be delivered and all shipping charges associated with the purchase and our re-stocking fee will be charged.


White Glove Delivery is the delivery and installation of your massage chair. A professional two-person team will coordinate the best day and time for delivery. Once they arrive your chair will be brought into your house, carried up one flight of stairs if needed, and completely assembled. They remove all the packaging and have you do a test run to make sure everything is in working order. This is an added delivery service and the cost starts* at $179 and is designed to help anyone that may need help moving their massage chair boxes around their home. An important note is that this service will bring the massage chair into your home for you and into whatever room you choose.

 *Upcharge may apply to certain models and if you live in a rural area.


We recommend the white glove delivery option if you do not have help available to move the boxes around your home, or to get the massage chair set up. These massage chairs come in heavy factory sealed boxes and are not easy for one person to move around. If you do not have a friend or family member available during the time of delivery we recommend purchasing the white glove service so that the heavy lifting, movement of the heavy boxes and set-up of the massage chair is done for you.

Things to know about the White Glove Delivery Service

We deliver anywhere in the continental United States (Excludes Hawaii & Alaska) for FREE. If you live in Hawaii or Alaska please give us a call for a shipping quote. We currently do not deliver internationally at this time. More information regarding our delivery and service times is available below, but should you have any questions please give us a call at 888.220.4068 and we would be happy to answer any questions.  If you live in a rural city an upcharge may apply.