Inner Balance Wellness Jin 2.0 Deluxe Heated SL Track Zero Wall Massage Chair
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Inner Balance Wellness Standard Manufacturer’s Warranty
STANDARD WARRANTY TERMS
Inner Balance Wellness products are backed by limited warranties against defects in materials and workmanship. For information related to your product, contact Customer Service via email us at service@ib-wellness.com.
Warranty coverage begins on the date the consumer purchases the product.
This warranty only applies to the original end user/ owner of the chair and is non-transferable.
Warranties are only valid within the United States & Canada, provided the product has been operated according to the enclosed instructions.
- 1 Year In-Home Service
- 2 Years Parts
- 5 Years Frame
Massage Chairs
- 1 Year In-Home Service
- 2 Years Parts
- 3 Years Frame
Zero Gravity Massage Chairs
*To be eligible for the hassle free replacement warranty the product must be in possession of original owner and have receipt or other valid proof of purchase.
NOT COVERED BY WARRANTY
Any loss or damage resulting from: improper installation, unauthorized repairs, alterations or modifications of original condition, improper use of electrical power supply, loss of power, power surges, failure to follow operating instructions, transportation damage, abuse, misuse or environmental conditions, loss of use during repairs, and products purchased from unauthorized dealers.
All returns for issues other than the aforementioned are subject to a 20% restocking fee. Goods are required to be packaged in original unopened packaging and the user is responsible for the cost of the freight shipping the parcel back to us.
Damage incurred due to shipping and handling does not constitute a defect under this warranty.
REQUESTING WARRANTY SERVICES
All warranty service requires approval and authorization by Inner Balance Wellness. Consumers can contact the Inner Balance Wellness Customer Service department via email at service@ib-wellness.com.
Products require a Return Authorization number (RA) for any returns. Products received without a valid RA number will be refused. Inner Balance Wellness will not issue RA numbers for “Buyer’s Remorse” or freight damage for shipments to consumer, except for drop shipments direct from Inner Balance Wellness.
During the In-Home service and Parts warranty period, Inner Balance Wellness, at its sole discretion, will repair or replace any defective part within a reasonable length of time. If a particular part is not available, reasonable efforts will be made to locate a compatible replacement part. If a compatible part is not available, Inner Balance Wellness may replace your product with the same or a similar product of equal value.
For In-Home Service, Inner Balance Wellness will arrange for all covered parts deemed necessary for repairs to be sent to the consumer. Once the parts are received by the consumer, they will be contacted by an authorized service provider to schedule repair of the product at the customer’s residence at no charge to the consumer. In- Home service is available within 150 miles of the nearest authorized Service Provider (mileage beyond 150 miles from an authorized service center is the responsibility of the consumer).
Any repairs needed during the Parts warranty coverage, Inner Balance Wellness will provide parts at no cost and contact information for a service provider in their area. The labor fees after the first year of ownership are the responsibility of the consumer as the labor warranty will have expired.
MassageChairPlanet.com Staff Approved
Guardian Platinum Plus Plan | 5 Years Parts & Labor Warranty Plus In-Home Service + Accidental Damage
MassageChairPlanet.com offers an optional 5-year extended warranty package that covers parts and labor for a full 5 years with included in-home service. Go above and beyond the manufacturer’s warranty to protect your investment. This is easily the best value when it comes to your warranty options.
Compare Top-Selling Inner Balance Wellness Massage Chairs
| Model | Jin | Jin 2.0 | Ji |
|---|---|---|---|
| Model |  |
 |
 |
| Color Options | Black, Espresso | Black, Espresso | Black, Espresso |
| Massage Track | L-Track | L-Track | L-Track |
| Massage Track Length | 50" | 51.25" | 50" |
| Space Saving | No, 14" Clearance | Yes, 2" Clearance | Yes |
| Back Roller Type | 2D | 2D | 2D |
| Roller Width Adjustment | Yes | Yes | Yes |
| Adjustable Intensity | Yes | Yes | Yes |
| Adjustable Speed | Yes | Yes | Yes |
| Auto Pre-Programs | 9 | 6 | 6 |
| Manual Techniques | 5 | 5 | 5 |
| Zero Gravity | Yes, 3-Stage | Yes, 2 Stage | Yes, 3 Stage |
| Heat | Yes (Claves/Arms/Back) | Yes (Lumbar) | Yes (Lumbar/Calves) |
| Stretch Function | Yes | Yes | Yes |
| Foot Massage | Yes (rollers + airbags) | Yes (rollers + airbags) | Yes (rollers + airbags) |
| Calf Massage | Yes (rollers + airbags) | Yes (airbags) | Yes (airbags) |
| Hip/Waist Air Bag Massage | Yes (airbags) | Yes (airbags) | Yes (airbags) |
| Upper Arm-Shoulder Massage | Yes (airbags) | Yes (airbags) | Yes (airbags) |
| Arm Massage | Yes (airbags) | Yes (airbags) | Yes (airbags) |
| Neck-Head Massage | Yes | Yes | Yes |
| Spot Massage | Yes | Yes | Yes |
| Deep Tissue | No | Yes | Yes |
| Body Scan | Yes | Yes | Yes |
| Inversion Therapy | No | No | No |
| Chromotherapy | No | No | No |
| Vibration | No | No | No |
| User Memory | No | No | No |
| Control With Mobile App | No | No | No |
| Timer | 5-10-15-20-25-30 min | 5-10-15-20-25-30 min | 5-10-15-20-25-30 min |
| Pause Function | Yes | Yes | Yes |
| Leg Length Adjustment | Spring Loaded | Spring Loaded | Spring Loaded |
| Remote | Yes, Wired | Yes, Wired | Yes, Wired |
| Rocking Technology | No | No | No |
| Number of Airbags | 42 | 20 | 22 |
| Bluetooth Speakers | No | Yes | No |
| Suggested User Height | 5'0"-6'5" | 5'0"-6'5" | 5'0"-6'5" |
| Max User Weight | 300 lbs | 300 lbs | 300 lbs |
| Dimensions Upright (L x W x H) | 54.75" x 32" x 49" | 60.25" x 29.5" x 44" | 57" x 31.5" x 46" |
| Dimensions Reclined (L x W x H) | 67.75" x 32" x 42.25" | 68.5" x 28.5" x 35.5" | |
| Chair Weight | 212l bs | 246 lbs | 198.5 lbs |
| Manufacturer Origin | China | China | China |
| Buy Now | Buy Now | Buy Now |
Inner Balance Wellness Jin 2.0 Massage Chair
The Jin 2.0 by Inner Balance is a custom designed robotic massage chair that will provide you with the full body therapeutic massage you need from your head to your toes.
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- SL Track (Massage from neck to glutes)
- Zero Wall Design (Needs only 2 inch clearance behind)
- Unique U+C Armrest (optimizes arm massage)
- Foot Roller
- Zero Gravity
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- Bluetooth Speakers
- Lumbar Heat
- Add a Minute - Time Extender
- Full Body Compression
- 6 Auto-courses
FEATURES
COMPLETE COVERAGE THROUGHOUT THE FULL BODY.
Using the ergonomic design of the chairs 51.25 inch SL track the chair delivers multiple massage techniques from your upper hamstring to your neck and shoulder.
Massage automatically customized to your unique body through the automatic body scan and shoulder position detection system.
After automatically detecting the shoulder position, the chair adjusts the shoulder position manually in 10 stages, helping you enjoy a massage made for you.
SL TRACK
Ensures the quad roller massage robot maintains optimal contact as it travels along the surfaces of the body delivering the best massage possible.
The unique design of this track allows the robot to give a superb upper hamstring, glute, and lumbar massage as opposed to non-SL track chairs.
Using the 4 ball SL Track each body part is effectively massaged.
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Hip Massage
For improved mobility
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Full Back Massage
Reduces tension
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Targeted NeckMassage
To reduce stress
ERGONOMICALLY DESIGNED ARM RESTS
The unique design of the armrests ensures your arms remain in optimal contact with the massage elements no matter what position you are in.
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U Shape
Arm massage holds the arm gently but securely
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C Shape
Arm massage ensures no part is missed
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U + C Shape
Ensures the arm receives massage in all directions for a best in class massage
CALF AND FOOT THERAPY
Through the layered compression massage throughout the foot and calf you’ll feel a gently massage that stimulates blood flow, reduces pressure and tension, and promotes relaxation. The full kneading roller massage on the bottom of the foot ensures no part gets missed.
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KNEADING FOOT ROLLER
Uses a multi pressure point massage to deliver superior reflexology than other chairs
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FOOT COMPRESSION MASSAGE CELLS
Located in strategic places designed to enhance and optimize the reflexology experience while stimulating the circulatory system.
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FOOT REST EXTENSION
The footrest extends about 6 inches, ensuring all users comfortably fit. Extra wide foot and calf sections are designed to accommodate any user size.
ZERO GRAVITY NEUTRAL POSTURE POSITIONING SYSTEM
Comfort through science
The zero-gravity position was designed by NASA to reduce the amount of pressure on an astronaut’s body during liftoff. Through NASA’s work studying human physiology a recline technology was created that optimizes comfort, relives pressure on the spine , and reduces the workload of the circulatory system.
ZERO WALL DESIGN
The unique zero wall technology only requires a 2 inch clearance behind the chair. This lets you put the chair where you want it, not where it has to fit.
AIRBAGS
Gently wrapping from the shoulders to the toes delivering relaxing compression that will massage away the tension in any areas the massage robot can’t reach ensuring a full body experience.
LUMBAR HEAT THERAPY
Warming heat therapy relaxes the muscle and stimulates blood flow for improved circulation.
3D DIGITAL SPEAKERS
Relax with your favorite music by connecting your cell phone or tablet via Bluetooth.
MASSAGE COURSES
Specially designed 6 auto courses can be selected by one-touch with an easy to use and simple controller
Available Courses
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- Pro
- Therapy
- Relax
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- Full
- Neck and Shoulder
- Lumbar Care
5 MASSAGE TECHNIQUES
Replicating real hand massage feeling by combining multiple massage techniques and vertical lifting movement.
- Width adjustment (3 stages) for point massage
- Manual Point Massage
- Manual Back Controls
