Synca REI Foot and Lumbar Ottoman Massager
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Synca Standard Manufacturer’s Warranty
STANDARD WARRANTY TERMS
Synca products are backed by limited warranties against defects in materials and workmanship. For information related to your product, contact Customer Service at (877) 217-2862 or email us at service@ib-wellness.com.
Warranty coverage begins on the date the consumer purchases the product.
This warranty only applies to the original end user/ owner of the chair and is non-transferable.
Warranties are only valid within the United States & Canada, provided the product has been operated according to the enclosed instructions.
*To be eligible for the hassle free replacement warranty the product must be in possession of original owner and have receipt or other valid proof of purchase.
NOT COVERED BY WARRANTY
Any loss or damage resulting from: improper installation, unauthorized repairs, alterations or modifications of original condition, improper use of electrical power supply, loss of power, power surges, failure to follow operating instructions, transportation damage, abuse, misuse or environmental conditions, loss of use during repairs, and products purchased from unauthorized dealers.
All returns for issues other than the aforementioned are subject to a 20% restocking fee. Goods are required to be packaged in original unopened packaging and the user is responsible for the cost of the freight shipping the parcel back to us.
Damage incurred due to shipping and handling does not constitute a defect under this warranty.
REQUESTING WARRANTY SERVICES
All warranty service requires approval and authorization by Synca. Consumers can contact the Synca Customer Service department via email at service@ib-wellness.com.
Products require a Return Authorization number (RA) for any returns. Products received without a valid RA number will be refused. Synca will not issue RA numbers for “Buyer’s Remorse” or freight damage for shipments to consumer, except for drop shipments direct from Synca.
During the In-Home service and Parts warranty period, Synca, at its sole discretion, will repair or replace any defective part within a reasonable length of time. If a particular part is not available, reasonable efforts will be made to locate a compatible replacement part. If a compatible part is not available, Synca may replace your product with the same or a similar product of equal value.
For In-Home Service, Synca will arrange for all covered parts deemed necessary for repairs to be sent to the consumer. Once the parts are received by the consumer, they will be contacted by an authorized service provider to schedule repair of the product at the customer’s residence at no charge to the consumer. In- Home service is available within 150 miles of the nearest authorized Service Provider (mileage beyond 150 miles from an authorized service center is the responsibility of the consumer).
Any repairs needed during the Parts warranty coverage, Synca will provide parts at no cost and contact information for a service provider in their area. The labor fees after the first year of ownership are the responsibility of the consumer as the labor warranty will have expired.
MassageChairPlanet.com Staff Approved
Guardian Platinum Plus Plan | 5 Years Parts & Labor Warranty Plus In-Home Service + Accidental Damage
MassageChairPlanet.com offers an optional 5-year extended warranty package that covers parts and labor for a full 5 years with included in-home service. Go above and beyond the manufacturer’s warranty to protect your investment. This is easily the best value when it comes to your warranty options.
Compare Synca Massage Chairs
| JP1100 4D Ultra Premium | Kagra 4D Premium | Circ Compact | |
|---|---|---|---|
| Model |  |
 |
 |
| Color Options | Black, Brown, Cream | Brown, White, Black | Coffee,Beige,Wine |
| Massage Track | S-Track | S-Track | L-Track |
| Massage Track Length | 29" | 30" | 34" |
| Space Saving | No | No | Yes |
| Intensity | -- | -- | Gentle to Strong |
| Back Roller Type | 4D | 4D | 2D |
| Roller Width Adjustment | Yes | No | No |
| Adjustable Intensity | Yes | Yes | No |
| Adjustable Speed | Yes | No | No |
| Auto Pre-Programs | 21 | 13 | 6 |
| Manual Techniques | -- | 7 | 2 |
| Zero Gravity | No | Yes | No |
| Heat | Yes | Yes | Yes |
| Stretch Function | Yes | Yes | Yes (airbags) |
| Foot Massage | Yes (rollers+airbags) | Yes (airbags) | No |
| Calf Massage | Yes (airbags) | Yes (airbags) | No |
| Hip/Waist Air Bag Massage | Yes (airbags) | Yes (airbags) | Yes (airbags) |
| Upper Arm-Shoulder Massage | Yes (airbags) | Yes (airbags) | No |
| Arm Massage | Yes (airbags) | Yes (airbags) | No |
| Neck-Head Massage | Yes | Yes | Yes |
| Spot Massage | Yes | Yes | Yes |
| Deep Tissue | Yes | Yes | No |
| Body Scan | Yes | Yes | No |
| Inversion Therapy | No | No | No |
| Chromotherapy | No | No | No |
| Vibration | No | No | No |
| User Memory | Yes | Yes | No |
| Control With Mobile App | No | No | No |
| Timer | 7-16-30 min | 10-16-19 min | 15 min |
| Pause Function | Yes | No | No |
| Leg Length Adjustment | Motorized | Spring Loaded-Reversable | N/A |
| Remote | Yes, Wired | Yes, Wired | Yes, Wired |
| Rocking Technology | No | No | No |
| Number of Airbags | 31 | 31 | -- |
| Bluetooth Speakers | No | Yes | No |
| Suggested User Height | 5'0" - 6'4'' | 5'0"-6'2" | 4'9" - 6'2" |
| Max User Weight | 300lbs | 300lbs | 250lbs |
| Dimensions Upright (L x W x H) | 49" x 30" x 54" | 53.1" x 35.0" x 48.4" | 21.6" x 37.0" x 39.0" |
| Dimensions Reclined (L x W x H) | 25" x 35" x 79" | 73.6" x 35.0" x 36.6" | N/A |
| Chair Weight | 171lbs | 212lbs | 70lbs |
| Manufacturer Origin | Japan | China | China |
| Buy Now | Buy Now | Buy Now |
Synca REI - Foot, Calf, and Lumbar Ottoman Massager
Introducing the Synca REI - Foot, Calf, and Lumbar Ottoman Massager, a versatile and innovative solution designed to provide comprehensive relief and relaxation. This elegantly designed massager seamlessly blends into your living space, doubling as a stylish ottoman when not in use.
The REI massager offers a range of features, including deep tissue techniques targeting the feet, calves, and lumbar region. Its advanced design ensures a thorough and invigorating massage experience, promoting muscle relaxation and overall well-being.
With the added benefit of heat therapy, the REI massager enhances comfort and aids in relieving tension. Its user-friendly interface and adjustable intensity levels allow for a personalized massage experience tailored to your preferences.
Backed by a 1-year hassle-free replacement warranty, the Synca REI massager combines functionality, style, and peace of mind, making it an ideal addition to your home wellness routine.
Key Features
- Convertible Design: Functions as both a massager and a stylish ottoman, seamlessly integrating into your living space.
- Comprehensive Massage Coverage: Targets feet, calves, and lumbar regions with deep tissue techniques for full-body relaxation.
- Heat Therapy Function: Enhances the massage experience by providing soothing warmth to relieve muscle tension.
- Adjustable Intensity Levels: Customize your massage with multiple intensity settings to suit your comfort and needs.
- Wireless Lumbar Massager: The detachable lid doubles as a wireless lumbar massager, offering targeted relief for the lower back.
- 1-Year Hassle-Free Replacement Warranty: Ensures peace of mind and protection for your purchase.
Specifications
| Weight | 31.5 lbs |
|---|---|
| Dimensions (H x W x D) | 18.75" x 18.25" x 18.75" |
| Targeted Body Parts | Feet, Calves, Lumbar |
| Massage Techniques | Deep Tissue Massage, Acupressure, Reflexology |
| Benefits | Muscle Relaxation, Pain Relief, Improved Circulation, Stress Reduction |