Synca Kagra 4D Premium Massage Chair
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Synca Standard Manufacturer’s Warranty
STANDARD WARRANTY TERMS
Synca products are backed by limited warranties against defects in materials and workmanship. For information related to your product, contact Customer Service at (877) 217-2862 or email us at service@ib-wellness.com.
Warranty coverage begins on the date the consumer purchases the product.
This warranty only applies to the original end user/ owner of the chair and is non-transferable.
Warranties are only valid within the United States & Canada, provided the product has been operated according to the enclosed instructions.
- 3 Years In-Home Service
- 3 Year Parts
- 3 Years Frame
Full-Size Massage Chairs
*To be eligible for the hassle free replacement warranty the product must be in possession of original owner and have receipt or other valid proof of purchase.
NOT COVERED BY WARRANTY
Any loss or damage resulting from: improper installation, unauthorized repairs, alterations or modifications of original condition, improper use of electrical power supply, loss of power, power surges, failure to follow operating instructions, transportation damage, abuse, misuse or environmental conditions, loss of use during repairs, and products purchased from unauthorized dealers.
All returns for issues other than the aforementioned are subject to a 20% restocking fee. Goods are required to be packaged in original unopened packaging and the user is responsible for the cost of the freight shipping the parcel back to us.
Damage incurred due to shipping and handling does not constitute a defect under this warranty.
REQUESTING WARRANTY SERVICES
All warranty service requires approval and authorization by Synca. Consumers can contact the Synca Customer Service department via email at service@ib-wellness.com.
Products require a Return Authorization number (RA) for any returns. Products received without a valid RA number will be refused. Synca will not issue RA numbers for “Buyer’s Remorse” or freight damage for shipments to consumer, except for drop shipments direct from Synca.
During the In-Home service and Parts warranty period, Synca, at its sole discretion, will repair or replace any defective part within a reasonable length of time. If a particular part is not available, reasonable efforts will be made to locate a compatible replacement part. If a compatible part is not available, Synca may replace your product with the same or a similar product of equal value.
For In-Home Service, Synca will arrange for all covered parts deemed necessary for repairs to be sent to the consumer. Once the parts are received by the consumer, they will be contacted by an authorized service provider to schedule repair of the product at the customer’s residence at no charge to the consumer. In- Home service is available within 150 miles of the nearest authorized Service Provider (mileage beyond 150 miles from an authorized service center is the responsibility of the consumer).
Any repairs needed during the Parts warranty coverage, Synca will provide parts at no cost and contact information for a service provider in their area. The labor fees after the first year of ownership are the responsibility of the consumer as the labor warranty will have expired.
MassageChairPlanet.com Staff Approved
Guardian Platinum Plus Plan | 5 Years Parts & Labor Warranty Plus In-Home Service + Accidental Damage
MassageChairPlanet.com offers an optional 5-year extended warranty package that covers parts and labor for a full 5 years with included in-home service. Go above and beyond the manufacturer’s warranty to protect your investment. This is easily the best value when it comes to your warranty options.
Compare Synca Massage Chairs
| JP1100 4D Ultra Premium | Kagra 4D Premium | Circ Compact | |
|---|---|---|---|
| Model |  |
 |
 |
| Color Options | Black, Brown, Cream | Brown, White, Black | Coffee,Beige,Wine |
| Massage Track | S-Track | S-Track | L-Track |
| Massage Track Length | 29" | 30" | 34" |
| Space Saving | No | No | Yes |
| Intensity | -- | -- | Gentle to Strong |
| Back Roller Type | 4D | 4D | 2D |
| Roller Width Adjustment | Yes | No | No |
| Adjustable Intensity | Yes | Yes | No |
| Adjustable Speed | Yes | No | No |
| Auto Pre-Programs | 21 | 13 | 6 |
| Manual Techniques | -- | 7 | 2 |
| Zero Gravity | No | Yes | No |
| Heat | Yes | Yes | Yes |
| Stretch Function | Yes | Yes | Yes (airbags) |
| Foot Massage | Yes (rollers+airbags) | Yes (airbags) | No |
| Calf Massage | Yes (airbags) | Yes (airbags) | No |
| Hip/Waist Air Bag Massage | Yes (airbags) | Yes (airbags) | Yes (airbags) |
| Upper Arm-Shoulder Massage | Yes (airbags) | Yes (airbags) | No |
| Arm Massage | Yes (airbags) | Yes (airbags) | No |
| Neck-Head Massage | Yes | Yes | Yes |
| Spot Massage | Yes | Yes | Yes |
| Deep Tissue | Yes | Yes | No |
| Body Scan | Yes | Yes | No |
| Inversion Therapy | No | No | No |
| Chromotherapy | No | No | No |
| Vibration | No | No | No |
| User Memory | Yes | Yes | No |
| Control With Mobile App | No | No | No |
| Timer | 7-16-30 min | 10-16-19 min | 15 min |
| Pause Function | Yes | No | No |
| Leg Length Adjustment | Motorized | Spring Loaded-Reversable | N/A |
| Remote | Yes, Wired | Yes, Wired | Yes, Wired |
| Rocking Technology | No | No | No |
| Number of Airbags | 31 | 31 | -- |
| Bluetooth Speakers | No | Yes | No |
| Suggested User Height | 5'0" - 6'4'' | 5'0"-6'2" | 4'9" - 6'2" |
| Max User Weight | 300lbs | 300lbs | 250lbs |
| Dimensions Upright (L x W x H) | 49" x 30" x 54" | 53.1" x 35.0" x 48.4" | 21.6" x 37.0" x 39.0" |
| Dimensions Reclined (L x W x H) | 25" x 35" x 79" | 73.6" x 35.0" x 36.6" | N/A |
| Chair Weight | 171lbs | 212lbs | 70lbs |
| Manufacturer Origin | Japan | China | China |
| Buy Now | Buy Now | Buy Now |
Synca Kagra 4D Premium Massage Chair
- Zero Gravity
- 4D Massage
- Body Scan
- Ergonomic Massage Posture
- Bluetooth
Synca Kagra 4D Premium Massage Chair is a Japanese engineered massage robot that’s powered by a 2nd generation software which utilizes 78 massage techniques enhanced with specialized stretch software. The Synca Kagra 4D massage chair features wireless Bluetooth audio system, pulsing shiatsu foot massage, finger tips controls, precision neck massage, triple region heat system, and zero gravity massage. You’ll be able to stow the foot massage portion using the reversible ottoman and use the chair like your favorite recliner and stream your Bluetooth enabled tv’s audio through the chair while you relax worry free.
Features
Clean Lines & Durable Materials
Don’t let the smooth lines fool you, underneath the streamline appearance lies years of research and development into the best components. KAGRA uses premium materials and components in its construction to ensure this investment in your wellbeing lasts for many years to come.
Luxurious Color Variations
3 classic colors will be able to blend perfectly with your home decor choices. Colors that coordinate with your furniture and fit your home and your life.
Zero Gravity
The Synca Kagra 4D massage chair features zero gravity which maximizes the effectiveness, efficiency and comfort of your massage. It’s easy to build stress, tension, and back pain in your daily life due to disk compression in your back. When utilizing zero gravity you’re placing your body in a neutral posture position allowing the massage chair to work it’s magic and relax your entire body.
4D Massage
4D real massage technology is the ultimate in Precision with the ease of being auto programmed. 4D mechanisms make it possible to deliver multiple Shiatsu techniques learned in Japanese Shiatsu schools. 4D is a superior technique execution utilizing rhythmic vertical, width, and depth motions as comfortable as if they were real human hands. To relieve stiffness in specific regions, you can create your own custom massage course to focus on them by selecting any of the manual or auto technique that you need. With one-button touch they are saved for the next time you need them.
Body Scan
Real body sensing, customizes the massage points and intensity best fit for you. Through high-performance dual-layer sensors, KAGRA delivers an optimal and customized massage experience contoured to each individual’s body.
Ergonomic Massage Posture.
The Karga features armrest positions that automatically adjust in conjunction with the recline of the backrest to ensure full contact with all massage surfaces. Whenever you want to take a nap, KAGRA makes you feel as cozy as lying in bed. Turn on the triple-layer heater and you’ll never want to get out.
Heat
Unique upper body heating feature keeps you warm from head to toe. Even if you feel cold you won’t need a blanket. The heat pad can lay behind you to heat your back, in front for your chest and stomach, and even your hands with its pocket hand warmers. Add in the foot and calf heat and you’ll be warm all over. Heat not only helps circulation but helps loosen muscles and helps you achieve a peaceful relaxing time.
Bluetooth
Immerse yourself in the experience with wireless speakers. Bluetooth speakers are blended into the headrest so you can soothe your mind while you soothe your body by listening to the music you need. Not listening to music? They allow you to stream whatever your favorite show is from your smart TV through the chair. There’s also a specially designed storage pocket to place or retrieve your smartphone/tablet at your convenience.
Footrest
Adjustable footrest with a multi-functional rotating ottoman so it’s your chair, not just your massage chair. The Multi-functional footrest can be used for three purposes which are foot and calf massage flipped to become an ottoman like a recliner, or stored to save space and look nice. KAGRA can be a recliner to rest on and sleep even. This adjustable footrest articulates its angles which extends and changes angles to accommodate users with different heights, so everyone can use the chair.
Finger Tip Controls
Comfort you barely have to lift a finger for. It’s easy to change incline and recline when the shortcut keys are at your fingertips. You’re able to adjust backrest and footrest angles, massage intensity, and select/change preferred courses. Even if you are unfamiliar with the chair, one finger motion can get you what you desire.