Synca JP1100 4D Ultra Premium Massage Chair
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Synca Standard Manufacturer’s Warranty
STANDARD WARRANTY TERMS
Synca products are backed by limited warranties against defects in materials and workmanship. For information related to your product, contact Customer Service at (877) 217-2862 or email us at service@ib-wellness.com.
Warranty coverage begins on the date the consumer purchases the product.
This warranty only applies to the original end user/ owner of the chair and is non-transferable.
Warranties are only valid within the United States & Canada, provided the product has been operated according to the enclosed instructions.
Japanese Made Massage Chairs (JP1100)
*To be eligible for the hassle free replacement warranty the product must be in possession of original owner and have receipt or other valid proof of purchase.
NOT COVERED BY WARRANTY
Any loss or damage resulting from: improper installation, unauthorized repairs, alterations or modifications of original condition, improper use of electrical power supply, loss of power, power surges, failure to follow operating instructions, transportation damage, abuse, misuse or environmental conditions, loss of use during repairs, and products purchased from unauthorized dealers.
All returns for issues other than the aforementioned are subject to a 20% restocking fee. Goods are required to be packaged in original unopened packaging and the user is responsible for the cost of the freight shipping the parcel back to us.
Damage incurred due to shipping and handling does not constitute a defect under this warranty.
REQUESTING WARRANTY SERVICES
All warranty service requires approval and authorization by Synca. Consumers can contact the Synca Customer Service department via email at service@ib-wellness.com.
Products require a Return Authorization number (RA) for any returns. Products received without a valid RA number will be refused. Synca will not issue RA numbers for “Buyer’s Remorse” or freight damage for shipments to consumer, except for drop shipments direct from Synca.
During the In-Home service and Parts warranty period, Synca, at its sole discretion, will repair or replace any defective part within a reasonable length of time. If a particular part is not available, reasonable efforts will be made to locate a compatible replacement part. If a compatible part is not available, Synca may replace your product with the same or a similar product of equal value.
For In-Home Service, Synca will arrange for all covered parts deemed necessary for repairs to be sent to the consumer. Once the parts are received by the consumer, they will be contacted by an authorized service provider to schedule repair of the product at the customer’s residence at no charge to the consumer. In- Home service is available within 150 miles of the nearest authorized Service Provider (mileage beyond 150 miles from an authorized service center is the responsibility of the consumer).
Any repairs needed during the Parts warranty coverage, Synca will provide parts at no cost and contact information for a service provider in their area. The labor fees after the first year of ownership are the responsibility of the consumer as the labor warranty will have expired.
MassageChairPlanet.com Staff Approved
Guardian Platinum Plus Plan | 5 Years Parts & Labor Warranty Plus In-Home Service + Accidental Damage
MassageChairPlanet.com offers an optional 5-year extended warranty package that covers parts and labor for a full 5 years with included in-home service. Go above and beyond the manufacturer’s warranty to protect your investment. This is easily the best value when it comes to your warranty options.
Compare Synca Massage Chairs
| JP1100 4D Ultra Premium | Kagra 4D Premium | Circ Compact | |
|---|---|---|---|
| Model |  |
 |
 |
| Color Options | Black, Brown, Cream | Brown, White, Black | Coffee,Beige,Wine |
| Massage Track | S-Track | S-Track | L-Track |
| Massage Track Length | 29" | 30" | 34" |
| Space Saving | No | No | Yes |
| Intensity | -- | -- | Gentle to Strong |
| Back Roller Type | 4D | 4D | 2D |
| Roller Width Adjustment | Yes | No | No |
| Adjustable Intensity | Yes | Yes | No |
| Adjustable Speed | Yes | No | No |
| Auto Pre-Programs | 21 | 13 | 6 |
| Manual Techniques | -- | 7 | 2 |
| Zero Gravity | No | Yes | No |
| Heat | Yes | Yes | Yes |
| Stretch Function | Yes | Yes | Yes (airbags) |
| Foot Massage | Yes (rollers+airbags) | Yes (airbags) | No |
| Calf Massage | Yes (airbags) | Yes (airbags) | No |
| Hip/Waist Air Bag Massage | Yes (airbags) | Yes (airbags) | Yes (airbags) |
| Upper Arm-Shoulder Massage | Yes (airbags) | Yes (airbags) | No |
| Arm Massage | Yes (airbags) | Yes (airbags) | No |
| Neck-Head Massage | Yes | Yes | Yes |
| Spot Massage | Yes | Yes | Yes |
| Deep Tissue | Yes | Yes | No |
| Body Scan | Yes | Yes | No |
| Inversion Therapy | No | No | No |
| Chromotherapy | No | No | No |
| Vibration | No | No | No |
| User Memory | Yes | Yes | No |
| Control With Mobile App | No | No | No |
| Timer | 7-16-30 min | 10-16-19 min | 15 min |
| Pause Function | Yes | No | No |
| Leg Length Adjustment | Motorized | Spring Loaded-Reversable | N/A |
| Remote | Yes, Wired | Yes, Wired | Yes, Wired |
| Rocking Technology | No | No | No |
| Number of Airbags | 31 | 31 | -- |
| Bluetooth Speakers | No | Yes | No |
| Suggested User Height | 5'0" - 6'4'' | 5'0"-6'2" | 4'9" - 6'2" |
| Max User Weight | 300lbs | 300lbs | 250lbs |
| Dimensions Upright (L x W x H) | 49" x 30" x 54" | 53.1" x 35.0" x 48.4" | 21.6" x 37.0" x 39.0" |
| Dimensions Reclined (L x W x H) | 25" x 35" x 79" | 73.6" x 35.0" x 36.6" | N/A |
| Chair Weight | 171lbs | 212lbs | 70lbs |
| Manufacturer Origin | Japan | China | China |
| Buy Now | Buy Now | Buy Now |
Synca JP1100 4D Ultra Premium Massage Chair
- The Deepest Relief For Sore Muscles
- Double Detection
- Double Heaters
- Near-Flat Recline
- Power Stretch
The high-performance JP1100 4D massage chair is expertly crafted by master Japanese technicians and is the first Japanese massage chair to ever feature a foot roller. This chair was produced in conjunction with the company that first invented massage chairs in 1954. The JP1100 features the advanced dual layer body scan and 4D style massage robot. It includes an intuitive touchscreen controller, bringing a varied, world-class massage to your fingertips. Available in three colors: black, beige and espresso.
Features
The Deepest Relief For Sore Muscles
The JP1100 features the industry’s largest massage ball at 12.5 cm, to relieve deep muscle soreness as no other massage chair can. Two massage balls move up and down, left and right, and back and forth in a controlled, soft-kneading motion to reach your most fatigued muscles and work out stubborn soreness.
Double Detection
The JP1100 is equipped with two body sensors that conduct a complete body scan. This allows for an optimized, personalized massage every time. You’ll get just the right depth and the right pressure every time you sit in the chair.
Airbags
The JP1100 chair uses exclusive “flow adjustment” technology to allow for both high-instant bursts and slow changes in speeds. The powerful airbags give you unprecedented flexibility in controlling the compression and release of pressure. 31 Airbags cover the entire body to relieve fatigue with concentrated areas of focus around the shoulders, arm, waist, calves, and feet. Enjoy the variety of a triple-mode pneumatic system; rotate between hand-rubbing mode, pulse mode and standard mode for an authentic and therapeutic massage experience.
Foot Roller with Shiatsu Reflexology
The JP1100 massage chair has a special roller and airbag designed to target the plantar fascia muscles in the arch of the foot. This function utilizes Shiatsu massage movements while holding the foot securely with the air compression system located near the ankles and insteps simultaneously. It also promotes improved blood circulation when coupled with the integrated foot heaters.
Double Heaters
Dual heaters warm the area around your spine muscles and the soles of your feet. The heat stimulates blood flow and brings blood to the surface of the skin, where the massage rollers can stimulate the tissue and enhance circulation. These heaters loosen stiff muscles, enabling a more effective massage. The heaters can also be used Independently.
Power Stretch
The power stretch of the Synca JP1100 4D massage chair is a new way to loosen and relax muscles. Multiple new stretches that increase massage effectiveness by targeting hard to massage muscles groups.
Near Flat Recline
A 180 degree flat sleeping position is achieved due to the unique frame. You can relax and allow your body tissues to open freely allowing the chair to massage the affected area more effectively.
Reviews
I have been testing massage chairs for the last 4 years. I goto all the markets and sit in every chair. I look for some major factors. Neck / Lower Back and Foot Roller. Each chair will do one thing better than the next. So what you're looking for is a chair that hits the major needs for you. This chair is by far the best in neck / Back / and foot roller chair. Other chairs try to confuse you by adding lights and air filters to say it's better. Rollers are 5000% better than 4 if you're looking for a deep tissue massage. They have more control and can even pop your back. Review from Chrisgo