Synca Hisho Massage Chair
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Synca Standard Manufacturer’s Warranty
STANDARD WARRANTY TERMS
Synca products are backed by limited warranties against defects in materials and workmanship. For information related to your product, contact Customer Service at (877) 217-2862 or email us at service@ib-wellness.com.
Warranty coverage begins on the date the consumer purchases the product.
This warranty only applies to the original end user/ owner of the chair and is non-transferable.
Warranties are only valid within the United States & Canada, provided the product has been operated according to the enclosed instructions.
- 3 Years In-Home Service
- 3 Year Parts
- 3 Years Frame
Full-Size Massage Chairs
*To be eligible for the hassle free replacement warranty the product must be in possession of original owner and have receipt or other valid proof of purchase.
NOT COVERED BY WARRANTY
Any loss or damage resulting from: improper installation, unauthorized repairs, alterations or modifications of original condition, improper use of electrical power supply, loss of power, power surges, failure to follow operating instructions, transportation damage, abuse, misuse or environmental conditions, loss of use during repairs, and products purchased from unauthorized dealers.
All returns for issues other than the aforementioned are subject to a 20% restocking fee. Goods are required to be packaged in original unopened packaging and the user is responsible for the cost of the freight shipping the parcel back to us.
Damage incurred due to shipping and handling does not constitute a defect under this warranty.
REQUESTING WARRANTY SERVICES
All warranty service requires approval and authorization by Synca. Consumers can contact the Synca Customer Service department via email at service@ib-wellness.com.
Products require a Return Authorization number (RA) for any returns. Products received without a valid RA number will be refused. Synca will not issue RA numbers for “Buyer’s Remorse” or freight damage for shipments to consumer, except for drop shipments direct from Synca.
During the In-Home service and Parts warranty period, Synca, at its sole discretion, will repair or replace any defective part within a reasonable length of time. If a particular part is not available, reasonable efforts will be made to locate a compatible replacement part. If a compatible part is not available, Synca may replace your product with the same or a similar product of equal value.
For In-Home Service, Synca will arrange for all covered parts deemed necessary for repairs to be sent to the consumer. Once the parts are received by the consumer, they will be contacted by an authorized service provider to schedule repair of the product at the customer’s residence at no charge to the consumer. In- Home service is available within 150 miles of the nearest authorized Service Provider (mileage beyond 150 miles from an authorized service center is the responsibility of the consumer).
Any repairs needed during the Parts warranty coverage, Synca will provide parts at no cost and contact information for a service provider in their area. The labor fees after the first year of ownership are the responsibility of the consumer as the labor warranty will have expired.
MassageChairPlanet.com Staff Approved
Guardian Platinum Plus Plan | 5 Years Parts & Labor Warranty Plus In-Home Service + Accidental Damage
MassageChairPlanet.com offers an optional 5-year extended warranty package that covers parts and labor for a full 5 years with included in-home service. Go above and beyond the manufacturer’s warranty to protect your investment. This is easily the best value when it comes to your warranty options.
Compare Synca Massage Chairs
| JP1100 4D Ultra Premium | Kagra 4D Premium | Circ Compact | |
|---|---|---|---|
| Model |  |
 |
 |
| Color Options | Black, Brown, Cream | Brown, White, Black | Coffee,Beige,Wine |
| Massage Track | S-Track | S-Track | L-Track |
| Massage Track Length | 29" | 30" | 34" |
| Space Saving | No | No | Yes |
| Intensity | -- | -- | Gentle to Strong |
| Back Roller Type | 4D | 4D | 2D |
| Roller Width Adjustment | Yes | No | No |
| Adjustable Intensity | Yes | Yes | No |
| Adjustable Speed | Yes | No | No |
| Auto Pre-Programs | 21 | 13 | 6 |
| Manual Techniques | -- | 7 | 2 |
| Zero Gravity | No | Yes | No |
| Heat | Yes | Yes | Yes |
| Stretch Function | Yes | Yes | Yes (airbags) |
| Foot Massage | Yes (rollers+airbags) | Yes (airbags) | No |
| Calf Massage | Yes (airbags) | Yes (airbags) | No |
| Hip/Waist Air Bag Massage | Yes (airbags) | Yes (airbags) | Yes (airbags) |
| Upper Arm-Shoulder Massage | Yes (airbags) | Yes (airbags) | No |
| Arm Massage | Yes (airbags) | Yes (airbags) | No |
| Neck-Head Massage | Yes | Yes | Yes |
| Spot Massage | Yes | Yes | Yes |
| Deep Tissue | Yes | Yes | No |
| Body Scan | Yes | Yes | No |
| Inversion Therapy | No | No | No |
| Chromotherapy | No | No | No |
| Vibration | No | No | No |
| User Memory | Yes | Yes | No |
| Control With Mobile App | No | No | No |
| Timer | 7-16-30 min | 10-16-19 min | 15 min |
| Pause Function | Yes | No | No |
| Leg Length Adjustment | Motorized | Spring Loaded-Reversable | N/A |
| Remote | Yes, Wired | Yes, Wired | Yes, Wired |
| Rocking Technology | No | No | No |
| Number of Airbags | 31 | 31 | -- |
| Bluetooth Speakers | No | Yes | No |
| Suggested User Height | 5'0" - 6'4'' | 5'0"-6'2" | 4'9" - 6'2" |
| Max User Weight | 300lbs | 300lbs | 250lbs |
| Dimensions Upright (L x W x H) | 49" x 30" x 54" | 53.1" x 35.0" x 48.4" | 21.6" x 37.0" x 39.0" |
| Dimensions Reclined (L x W x H) | 25" x 35" x 79" | 73.6" x 35.0" x 36.6" | N/A |
| Chair Weight | 171lbs | 212lbs | 70lbs |
| Manufacturer Origin | Japan | China | China |
| Buy Now | Buy Now | Buy Now |
Synca Hisho Massage Chair
The Hisho creates a comfy relaxation and recovery zone in your home. Whenever you need a break or to relax and recharge the Hisho will help you find your inner Zen.
Experience total body tension melting heated massage in the Hisho by Synca Wellness. The Hisho uses advanced long rail SL-Track massage technology that delivers a superior lower back, glute, and sciatic focused massage while sill delivering the deep tissue relief you need throughout the rest of the back, including your neck and shoulders. Synca does this by carefully engineering the SL Track system to optimize the quality of massage by following the natural curvature of your back and hips from neck to buttocks while continuously delivering massage. This is done by gently curving the frame in at meticulously calculated angles near the neck and lumbar region while extending the frame underneath the seat to reach the glutes. This ensures you receive the largest coverage area of massage possible while also maintaining the highest quality of massage. The Hisho’s full body compression system makes sure that no part of your body is missed, it’s unique high-rise calf airbags even provide massage coverage in the knees. The Hisho’s advanced massage technology and zero gravity therapy will leave you relaxed and feeling like you’re sitting on a cloud, try yours today.
- SL Track Massage
- Zero Gravity
- Lumbar Heat
- 6 Auto Courses
- 7 Massage Techniques
- Quad Roller Massage Robot
- Foot Roller + Extendable Legrest (Up to 4.75in Ext)
- Full Body Compression
- High-Rise Calf Massage - Partial Knee Coverage
- Zero Wall - Only Needs 4in to Recline
Synca Hisho Massage Chair Features
SL TRACK
SL track is an upgraded version of both S track and L track massage chairs. SL Track massage technology optimizes the quality of massage by following the natural curvature of your back and hips from neck to buttocks while continuously delivering massage. It does this by gently curving the frame in near the neck and lumbar region while extending the frame underneath the seat to reach the glutes.
This ensures you receive the largest coverage area of massage possible while also maintaining the highest quality of massage.
ZERO GRAVITY
Zero-gravity is a neutral posture position where you're reclined back close to parallel with the ground but your back is slightly elevated and your legs are partially elevated leaving your knees positioned slightly above your heart. This position cradles the body and supports the spine reducing pressure on the disks in the back allowing them to relax and promotes fluid exchange. If you have a bad back this position is great for reducing pressure on your lower back. The zero-gravity position also holds your body in a position designed to optimize contact with the massage system helping deliver a better massage experience than chairs without it.
FULL BODY MASSAGE COVERAGE
The Hisho delivers a complete full body massage experience. Its SL Track massage technology delivers therapeutic massage from your neck down to your buttocks. The Hisho also has a full body air compression therapy massage system to gently wrap and massage your feet, calves, arms, and shoulders. You will also be treated with kneading reflexology foot rollers in your feet. This full body experience will treat your whole body leaving you feeling relaxed and refreshed. Synca Wellness’s advanced body scan technology measures the length and curvature of a user spine tuning the massage to perfectly fit whoever is sitting in the chair.
KNEE, LEG & FOOT MASSAGE
Full foot and calf massage from your knees down to your toes helps loosen stiff muscles, stimulate blood flow, reduce swelling, and in general takes away the aches and pains in your legs. The open style footrest design makes it easier to get your legs in and out of the leg rest than closed toe design footrests without sacrificing the quality of massage. The added reflexology foot rollers work to help reduce swelling and tight muscles in the arches of your feet after a long day on your feet. The air compression therapy system grips and massages the calves and air cells surrounding the feet fold over the top of the foot, pushing the foot deeper into the rollers for an improved foot massage.
LEG EXTENSION / HEIGHT ACCOMODATION
The adjustable footrest can be extended up to 4.75in (12 cm) to accommodate taller users. The chair is good for users up to around 6’3.
HEAT THERAPY
The built-in carbon fiber lumbar heaters provide soothing heat therapy around the waist, helping to increase blood circulation and soften stiff muscles.
ZERO WALL
This allows you put the massage chair anywhere in your house you want without worrying about it hitting the wall as it reclines backs. The Hisho requires under 4 inches of space behind the chair (10cm) when fully reclined, most other chairs require 13+inches.
PROGRAMS & TECHNIQUES
You have 6 pre-programmed courses to choose from that utilize 6 types of massage techniques (kneading, knocking, sync, tapping, shiatsu and rubbing) to deliver a therapeutic massage from your neck down to your glutes
- Kneading - A circular figure 8 massage that grips and pulls the muscle - Ideal for muscles in the neck & shoulder, the lower back, and glutes
- Knocking - A slow penetrating deep tissue percussive tap - Ideal to break up deep knots in the back
- Sync - A circular figure 8 of gripping, pulling, and a slow deep tap - Ideal for tight muscles throughout the full back
- Tapping - Gentle percussive quick strokes - Ideal for tight muscles throughout the back, but still requiring a gentle touch
- Shiatsu - Deep circular movements providing prolonged pressure to tense muscles - Ideal for tight muscles of the inner back
- Rubbing - Deep rolling side to side movements - Ideal for muscles on the outer back and upper shoulders
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3 independently selectable manual techniques
Kneading | Tapping | Sync
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3 choices of manual selectable massage regions
Whole | Partial | Point
-
3 levels of Manual adjustments
Speed | Air Intensity | Width
6 Auto courses to find your perfect massage
- Full Body Massage - A perfect blend of every massage technique delivering relaxation from your head to your toes.
- Boost Massage - Uses a combination of deep tissue massage, stretch, and compression therapy to reduce muscle tension, promote fluid exchange, and stimulate blood flow.
- Vigor Massage - Relaxing kneading massage loosens muscles and reduce stiffness getting you ready for your day.
- Relief Massage - Combination of deep tissue massage techniques; focuses on muscles from the neck and shoulder to the lower back.
- Therapy - Promotes muscle recovery post work-out by using kneading and shiatsu techniques to reduce stiffness and stimulate blood flow.
- Night Massage - Relaxing gentle smooth kneading massage slowly releases a days’ tension coupled with soft.
SIMPLE & EASY TO USE CONTROLLER
No complex menus and sub menus, just a power button on at the very top of the controller and select any of the 6 buttons below and you’re getting a massage.
